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Go Bananas Toys
Brambleton Town Center
42395 Ryan Rd, Unit 122
Ashburn, Virginia 20148
Get Directions
703-327-1900
Mon-Sat:10-7
Sun:10-5

Store Hours & Shopping Info

Store Hours

 

Mon-Sat 10am-7pm & Sun 10am-5pm

 

Shop-in store, online, or by phone! 


 

 

 

 
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Return/Exchange Policy

Return Policy 

At Go Bananas we want you to be completely satisfied with the online purchases you make with us. You may return the item for a refund less original shipping charges, or exchange the item if it was a gift within 30 days from the time you received your purchase provided the item is in its original condition, all tags still attached, and in unopened packaging. Please keep all packing materials if possible, the packing slip and receipt. 

How to Return or Exchange an Item:

 

All returns or exchanges must be approved via email regardless of the reason for the return. If the return meets the conditions in our return policy you will receive a RETURN AUTHORIZATION CODE.  Email us at: This e-mail address is being protected from spam bots, you need JavaScript enabled to view it  to receive a Return Authorization Code.

Use the original packing material if possible, include the packing slip as it serves as your receipt. Make a note of the RETURN AUTHORIZATION CODE on the packing slip. For your protection, we recommend you send your return/exchange with an insured, trackable carrier, like UPS or USPS.  Mail the package to:

Go Bananas Online Returns

42395 Ryan Road #122

Ashburn, VA 20148

 

Once we receive your item we will process your return/exchange and refund the credit the card you used within 3-5 days after receipt of the returned package. However, please allow up to two billing cycles for the credit to appear on your credit card statement.

 

Damaged / Incorrect Items:

 

All returns must be approved via email regardless of the reason. If you received a damaged or incorrect item in your order, please contact us via email so that we can understand and correct the problem. Once the return is approved, pack up the return with all packaging, and include the original packing slip. Please make a note of the RETURN AUTHORIZATION CODE on the packing slip. Carefully pack the item, and return it directly to us. We will refund your money plus original shipping charges.

 

Special Note: unless the return/exchange is due to an error or a defective item, we cannot refund originial shipping charges

 

 

 
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Brambleton Town Center

Go Bananas Toys
Brambleton Town Center
42395 Ryan Rd, Unit 122
Ashburn, Virginia 20148
Get Directions
703-327-1900
Mon-Sat:10AM-7PM
Sun:10AM-5PM

Store Hours

Go Bananas Toys
Brambleton Town Center
42395 Ryan Rd, Unit 122
Ashburn, Virginia 20148
Get Directions
703-327-1900
Mon-Sat:10:00 AM-7:00 PM
Sun:10:00 AM-5:00 PM

Store Hours & Shopping Info

Store Hours

 

Mon-Sat 10am-7pm & Sun 10am-5pm

 

Shop-in store, online, or by phone! 


 

 

 

 

CONTACT US

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Go Bananas
Address:
42395 Ryan Road #122
Ashburn, VA 20148
USA
Phone: 703-327-1900

Go Bananas is an award-winning family owned, independent specialty toys, books and gift shop for children located in Ashburn, VA. We have been awarded Small Business of the Year and Retailer of the Year by the Loudoun County Chamber of Commerce. 2015 Best of Loudoun and 2017 Washington Family Magazine Best locally owned toy store.. Our products are hand-picked by the "Top Bananas", who are veterans in the toy industry. Our local store and online shop are stocked with not only classic toys, but also the newest and coolest toys available. We invite you to come in and explore our Jungle of Fun!

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