Return Policy 

At Go Bananas we want you to be completely satisfied with the online purchases you make with us. You may return the item for a refund less original shipping charges, or exchange the item if it was a gift within 30 days from the time you received your purchase provided the item is in its original condition, all tags still attached, and in unopened packaging. Please keep all packing materials if possible, the packing slip and receipt. 

All returns or exchanges must be approved via email regardless of the reason for the return. If the return meets the conditions in our return policy you will receive a RETURN AUTHORIZATION CODE.  Email us at: This e-mail address is being protected from spam bots, you need JavaScript enabled to view it  to receive a Return Authorization Code.

Use the original packing material if possible, include the packing slip as it serves as your receipt. Make a note of the RETURN AUTHORIZATION CODE on the packing slip. For your protection, we recommend you send your return/exchange with an insured, trackable carrier, like UPS or USPS.  Mail the package to:

Go Bananas Online Returns

42395 Ryan Road #122

Ashburn, VA 20148

Once we receive your item we will process your return/exchange and refund the credit the card you used within 3-5 days after receipt of the returned package. However, please allow up to two billing cycles for the credit to appear on your credit card statement.

Special Note: unless the return/exchange is due to an error or a defective item, we cannot refund originial shipping charges